FAQs
You may have a few questions about Sausage & Cider Fest that can be answered right here!
If you have any other questions please feel free to get in touch with us at info@sausageandciderfest.co.uk
General Questions and Information
What is Sausage and Cider Fest?
We are an event that celebrates the different flavour of sausage and cider from around the world. Letting you experience some tasty sausage that you may not have enjoyed before.
Where is Sausage and Cider Fest?
We are a national touring event so we go as far north as Aberdeen and as far south as the Isle of Wight! - If you think you have a venue or city we should visit then email us - info@sausageandciderfest.co.uk
Ticket & Entry Information
Where can I buy tickets?
Tickets are mainly available on our website (you are on it, Just click on your city) and also via Ticket Tailor. We may also host tickets on some other sites such as See Tickets.
What are the difference in tickets?
Do we offer Carers Tickets?
How much are tickets?
Tickets start from just £15.00, if you are one of the quickest people to buy you will get them at that price.
All of our tickets are hosted on Ticket tailor or See Tickets.
All ticket companies add a booking fee and unfortunately we do not have control of those.
The only difference in tickets is the pricing. We like to offer tickets at a discounted price on a first come first serve basis. All tickets are for the same time, and give the same experience. *This excludes VIP tickets
We offer complimentary carers tickets.
Please purchase the ticket/tickets required for yourself, then send us an email with your order number and proof of disability. Once this has been received, we can issue the complimentary carers ticket.
Can I Leave and Re-Enter the event?
We have a no re-entry policy at all events. This means that once you leave you can not re-enter the event.
Last entry will be 2 hours after the start time of your session.
Why is there an entry charge when I then have to pay for my drinks and food?
The cost of admission is the fee for Entry, this helps us cover costs such as – hire charges for the venues, lighting, set up and the musical entertainment. There are also cleaning, insurance, security and administrative costs.
Why do I have to pay booking fees?
Booking fees are not something we are in control of, the ticket partners add ticket fees and are their fees for processing the tickets.
What is the latest time for admittance?
The last admission is two hour before the Session ends.
I bought a ticket but now find I can’t attend. Can I get a refund?
Our policy is no refunds of ticket purchased in advance. However, if you have bought a ticket that you then find you can’t use, you can transfer it to a friend.
Please note that if you have a promotional discount code these will only be available for a short amount of time. You must also use these codes at the “Your Details” section of the buying process. Unfortunately these codes can not be entered retrospectively.
Not entering a discount code at time of purchase is not grounds for a refund on tickets unfortunately.
Can I bring my children?
Sausage and Cider festivals indoors will be 18+ only events. Children are not permitted to indoor events unless disclosed otherwise on the specific city page.
Can I bring my Pet?
Unfortunately not, you can not bring your pets.
If you have a guide dog or support dog, please contact us and we can then make sure everyone at the event is aware and can make provisions if required.
Can I bring a chair, seat or other camping style equipment
At all of our Indoor events we do not allow this.
These items will be refused at entry and we have no provision to store them for you.
DISABILITY INFORMATION
If you need assistance on entry at the event, please find a member of staff and they will able to help you.
There is no viewing platform.
Disabled toilets are available. Please keep in mind that although toilets are monitored, not all disabilties are visible and we cannot ask for proof.
Unfortunately for bars and food, we do not have a separate queue due to spacial restrictions.
VENUE SPECIFIC DISABILITY ACCESS WILL BE AVAILABLE ON THE CITY PAGE - PLEASE CHECK THIS FOR MORE INFORMATION
Do you provide Parking for Events?
All parking information for our events will be city specific. Please check the city you are coming to page and you will find parking information there.
Drinks and Food Information
Can we pay with Cash or Card?
All events are cashless so this means we will accept card payments only.
What is there to drink?
We will have a great range of ciders you can see some of our previous ciders we have stocked, we will also have a bar that will host many different spirits such as Gin, Rum, Vodka and also some Prosecco! Plus also some beers for those who would like that instead.
Free water refills will be available at the bar.
Can we bring our own food and drink?
No, we do not allow this. We have some amazing food and drink on offer so we do not allow you to bring your own food.
We allow 1 sealed bottle of water. Please note: Security may check bottles of water. Personal bottles/containers will be allowed into the event as long as they are empty on arrival, for water refill at the bars.
If you have a specific medical condition that requires more assistance then please email… info@sausageandciderfest.co.uk
Final decisions of what will be allowed into the event will be made by security on the day.
Will there be food available for Vegetarians/Vegans or Celiacs?
Alternatives will be available for those who have dietary requirements (V, VE, GF) with most of our vendors.
This will include; GF rolls, vegetarian and vegan meat alternatives.
These will be subject to availability on the day.